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Consumer rights

Want to select your seat on for a flight? It could cost you $100.

The 13 travel rip-offs we keep paying for

Want to choose your airline seat? Check in to your hotel early? Park your car at the airport? Prepare to be gouged.

  • Ben Groundwater
Life is not a carousel … at the airport.

The 24 most annoying things about travel (and how to fix them)

Glass-walled loos, 10am checkouts, crowded baggage carousels? The travel industry is built on such gripes, designed to shrink your wallet and test your patience.

  • Michael Gebicki
Mantra Southbank.

Warning over dodgy hotel booking sites charging hundreds in fees

Some third-party websites are advertising low rates only to hit guests with hundreds of dollars in additional fees.

  • Penry Buckley