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Airline reviews

There’s plenty to watch on the entertainment system.

Cabin crew on this Qantas superjumbo deliver less-than-super service

My choice of meal has run out and one of the crew is so indifferent that she makes no acknowledgement nor eye contact when serving me.

  • Jenny Hewett
Chocolate and teal seats: 1980s vibe.

Alternative route to Japan offers great food and service – plus it’s cheaper

The economy seats might give off ’80s vibes, but the food, service and extraordinary baggage allowance make up for it.

  • Belinda Jackson
Singapore Airlines’ A350-900 lie-flat business class seat.

This airline flies one of the world’s best business class seats. This isn’t it

It’s considered one of the world’s best airlines but its medium-haul business class is a noticeable step down from long-haul. And it will soon fly this seat from Australia.

  • Julietta Jameson
In the revamped Business Premier cabin, travellers no longer have to worry about sporting holes in their socks.

New business class seat resets the long-haul standard across the Pacific

I feel like I’m in the cockpit of a space capsule, although this is probably roomier than an astronaut’s abode.

  • Jim Darby
Centara Grand Lagoon, one of the resorts available through Luxury Escapes.

First non-stop flight to island paradise, but don’t expect a wine on board

A 17-hour, two-hop slog has been slashed to one 11-hour journey thanks to the launch of this route.

  • Chris Chamberlin
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Extra Comfort seats make up the first rows of the economy cabin, but it’s no match for four seats to yourself.

I ditched my extra legroom upgrade for a downgrade on this flight

My original spot had an empty seat next to it, but as the last passenger to board, the flight attendant suggests I “go shopping” for an even better seat.

  • Flip Byrnes
Business class seats are tighter than some competitors.

Tight business class seats, but US crew (and food) exceed expectations

It’s not the most luxurious business class cabin I’ve travelled in, but the crew is great and the food even better than first class on other carriers.

  • Jenny Hewett
The seat has direct aisle access, but feels tight.

A safe route to Europe, but don’t expect much sleep in this business class

The seat feels tight, and this is a classic example of the difference between a “direct” flight and a “non-stop” flight.

  • Chris Chamberlin
Seatbacks have a built-in device holder.

Despite a crabby crew member, new Jetstar route is easy going

The crew is efficient but one snaps at passengers and is taken aback when I ask for help stowing my handbag.

  • Sheriden Rhodes

BYO snacks – this red-eye flight feels like a survival exercise

Until a promised cabin overhaul reaches Australian waters, ensure devices are fully charged, pack a neck pillow, and a heavy stash of snacks.

  • Katherine Scott