Online shopping
- Opinion
- E-commerce
How to spot the sinister tricks retailers use to manipulate your spending
Forget straight-up digital marketing and targeting, online retailers are using “dark patterns” to convince consumers into parting with money they didn’t intend.
- Nicole Pedersen-McKinnon
Latest
Australia’s addiction to Amazon is set to blow past $5 billion
The numbers show how rapidly the online giant is growing with shoppers as it begins to make more money from ads, subscriptions and fees than by selling goods.
- Jessica Yun
Kmart, Shein sued by Aussie fashion label Sabo Skirt for allegedly ripping off designs
A Brisbane-based womenswear brand has taken local and global juggernauts Shein and Kmart to court for copying the designs of all or some of its clothes.
- Jessica Yun
Retailers will be held responsible for what their chatbots tell you
As more companies turn to generative AI to communicate with their customers, experts say a generic disclaimer like “AI makes mistakes” isn’t good enough.
- Tim Biggs
The fast talker building a luxury travel empire
From subletting apartments to backpackers to launching an innovative luxury travel platform, Adam Schwab is the consummate entrepreneur.
- Trudi Jenkins
‘Abhorrent’: ‘Ghost store’ attempts to cash in on Bondi attack
The fake website, created nine days after the terror attack, claims its co-founder was shot in the tragedy. NSW Fair Trading is working to get it removed.
- Amber Schultz
I asked AI to do my Christmas shopping. Here’s how it went
As a gift guide writer, I like to think I understand the art of finding the perfect present, but can a bot do it better?
- Abby Seaman
We spent $69 billion online shopping last year, so why is delivery still such a nightmare?
Getting a barrage of delivery alerts for a package ordered online? It’s creating a dopamine-driven loop.
- Amy Molloy
Sold out by mid-November: The Black Friday shopping rules are shifting – again
Black Friday started well before November this year, with clever sales tactics and targeted campaigns driving FOMO and clearing stock ahead of schedule. Here’s what you should know.
- Jessica Yun