HSBC
After years of blaming victims and denying fault for scams, HSBC gives up fight in court
The bank’s Australian customers lost over $100 million to scams; many of those ripped off thought they were speaking to bank staff.
- Aisha Dow
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- Exclusive
- Scams
Scammers stole almost $50,000 from Katrina. Her bank offered her ‘goodwill’ instead of getting it back
Many Australian scam victims are in a seemingly hopeless battle to recoup devastating losses, while federal scam reforms “sit on a shelf”.
- Aisha Dow
- Exclusive
- Scams
‘Losses will continue to mount’: Bank staff’s security warnings before massive scam cost customers millions
HSBC customers lost more than $40 million to impersonation scams. The corporate regulator is suing the bank for failing to protect them.
- Aisha Dow
Australia’s newest big four bank boss has his work cut out for him
ANZ’s new chief executive, Nuno Matos, is largely an unknown entity in local banking circles and has a hefty to-do list waiting for him.
- Ambereen Choudhury, Amy Bainbridge and Chanyaporn Chanjaroen
- Updated
- Scams
HSBC knew customers were being scammed but didn’t help even as fraud surged: ASIC
Australia’s corporate regulator alleges the banking giant failed its customers by taking months to investigate scam reports and freezing customers’ accounts and leaving them without access to their own money.
- Aisha Dow
‘Dragged kicking and screaming’: Banking giant loses battle against scam victim
The decision by the Australian Financial Complaints Authority, which came after an investigation by this masthead, has come as a welcome shock to victims and consumer advocates.
- Aisha Dow
- Exclusive
- Investigations
‘Not a single care’: Victims of HSBC fraud say bank could have stopped the scammers
HSBC is a small player in Australia’s banking sector, but data suggests its customers have been heavily targeted by fraudsters. Those who have lost life savings wish the bank had done more.
- Aisha Dow
Bankers sacked for faking work following rise of ‘mouse jigglers’
The US banking giant discharged members of its wealth and investment management arm after investigating claims that they were pretending to be busy.
- Adam Mawardi
World is at ‘tipping point’ after global debt binge, warns HSBC boss
HSBC chief Noel Quinn says countries risk being “hit hard” after allowing borrowing to balloon in the wake of the financial crisis and the pandemic.
- Szu Ping Chan
- Opinion
- Hong Kong
HSBC is under threat as tensions between the East and the West rise
HSBC’s roots lie in the financing of trade between the East and the West, but tensions between the two, coupled with some shareholder discontent, now threaten to tear it apart.
- Stephen Bartholomeusz