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Gig economy

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Mu Jie, 49, makes little more than the equivalent of $1.20 per order as a driver for instant grocery delivery platform Xiaoxiang (Little Elephant) in Beijing.

Working from sun up to sun down, China’s delivery drivers caught in a price war

China’s army of food delivery drivers are paying the price as tech giants wage war for control over the lucrative market.

  • Lisa Visentin

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Benjamin Willem Pereira is expected to appear at a Brisbane court next week.

Rideshare driver accused of rape started his own driving company

Benjamin Willem Pereira, 29, stands accused of abusing two women he picked up in his Mercedes-Benz and a third he was in a relationship with.

  • Julius Dennis and William Davis
The Transport Workers’ Union and the Australian Road Transport Industrial Organisation want the Fair Work Commission to establish an industry-wide review mechanism based on weekly fuel price rises that will enable drivers to be compensated.

‘It’s a problem’: How soaring fuel prices are playing havoc with Australia’s economy

Australia’s high rate of inflation is coming under more pressure as big transport companies including Uber, Qantas and Australia Post increase their prices in response to rising fuel costs.

  • Simon Johanson and Clancy Yeates
Uber has introduced a new pricing regime which will see rides that begin in affluent parts of Sydney and Melbourne charged disproportionately more than riders across other parts of the cities.

The Sydney suburbs that will cop the biggest Uber price rises

The company has issued a major overhaul of its pricing model, slugging different fares on different parts of the city, upping the rates for short trips and expanding peak times.

  • Elias Visontay
Uber drivers accused of serious misconduct are back on the roads after using the Albanese government’s new gig economy laws.

How banned Uber drivers are reinstated, while passenger evidence goes unheard

An Albanese government legal change has resulted in a flood of banned drivers reinstated, with tribunal decisions repeatedly citing Uber’s failure to gather evidence.

  • Elias Visontay
Menulog’s Australian orders rose 104 per cent in 2020, helped by pandemic tailwinds and a catchy TV campaign featuring Snoop Dogg.

Food delivery service Menulog to shut down after two decades

The closure leaves Uber Eats and DoorDash dominating Australia’s increasingly competitive food delivery market.

  • David Swan and Jessica Yun
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Saam Tanghavi at Parramatta station.

What a proposed e-bike ban will do to your food delivery

Of the 180 lithium-ion battery fires in NSW this year, more than one-third involved e-bikes, e-scooters and e-skateboards.

  • Anthony Segaert
Uber discrimimation

Paula says she had Uber rides cancelled 32 times because she has guide dog. The company is blaming the drivers

Paula Hobley has had so many Uber drivers cancel trips on her after they learn she is travelling with her guide dog that she now reconsiders going out.

  • Elias Visontay
A shake-up is coming for Uber drivers’ pay and conditions.

‘We create loyalty’: Uber flips food delivery on its head to keep you coming back

The rideshare and food delivery giant is pitching itself around the world as a solution to the cost-of-living crisis.

  • Jessica Yun
David Ansett

Australians are ‘addicted’ to food delivery – and it’s hurting some local restaurants

The thriving business of UberEats, Door Dash and Menulog is “kind of a double-edged sword”.

  • Gemma Grant